Skincare Clinic · Local SEO + Google Ads · Bangalore

How Genesis Clinic filled its consultation calendar from local search

Genesis Clinic offers skin, laser and anti-ageing treatments in Bangalore. The clinic had skilled dermatologists and happy patients, but was nearly invisible on the Google Map pack, and Google Ads spend wasn’t turning into booked consultations. We rebuilt both channels around one goal: consultations booked, not clicks or rankings.

3.2x

Booked consultations

+164%

Map pack visibility

4.8x

Return on ad spend

−50%

Cost per consultation

Client

Genesis Clinic

Industry

Skincare / dermatology clinic

Location

Bengaluru

Engagement

5-month active management

The Challenge

Good clinic, invisible online

Searches like “skin clinic near me” and “acne treatment Bangalore” mostly showed nearby competitors in the map pack — Genesis Clinic’s Google Business Profile was incomplete, under-reviewed and missing the treatment categories patients actually searched for. Meanwhile, Google Ads ran broad, all-treatments-in-one campaigns pointing to a homepage with no clear next step, so clicks rarely turned into a booked visit.

11

Google reviews at the
start, versus 80+ for top local competitors

0

treatment-specific pages for
schema or search ranking

1

generic ad campaign
covering every treatment and no booking form

Our Solution

What we did

Two channels, one goal: a booked consultation

01

Rebuilt the Google Business Profile and local citations

Completed and verified the GMB listing, added correct categories and service attributes for each treatment, added photos and Q&A, and fixed listing inconsistencies across local directories.

+164%

map pack visibility

02

Built a review-generation flow

Set up a simple post-visit WhatsApp/SMS request flow so happy patients could leave a Google review in under a minute — turning satisfied patients into visible social proof.

4.6x

more Google reviews

03

Restructured Google Ads by treatment

Split one broad campaign into treatment-specific campaigns — acne, laser hair removal, anti-ageing, chemical peels — each with its own keywords, ad copy and a dedicated page carrying a one-step booking form.

−50%

cost/consultation

04

Tracked calls and WhatsApp bookings end to end

Added call tracking and WhatsApp click tracking alongside form conversions, so every consultation booked — however it arrived — could be tied back to the exact ad, keyword or search that started it.

3.2x

consultations booked

Results Delivered

Five months, measured on consultations booked

3.2x

More consultations booked per month vs. baseline

+164%

Growth in Google Map pack visibility for treatment searches

4.8x

Return on Google Ads spend, up from under 2x

₹410

Average cost per consultation, down from ₹820

The Takeaway

Genesis Clinic didn’t need a bigger budget — it needed to show up in the right place with the right proof. Local SEO and reviews made the clinic visible and trusted before anyone even clicked an ad, and treatment-specific Google Ads campaigns turned that visibility into consultations that were actually tracked.

That’s the model we build for every clinic client: a strong local presence backed by real reviews, paid campaigns matched to specific treatments, and every booking tracked from search to consultation — not just clicks and rankings.

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